We aim to maintain transparency and fairness in all cancellations, returns, and refund processes.

❌ Cancellation Policy

• Free cancellation is available within a specified time before the booking start time.
• Cancellations made after the allowed window may incur charges.
• No refunds will be issued for last-minute cancellations or no-shows.

🔄 Rescheduling

• Bookings may be rescheduled subject to availability.
• Requests must be made in advance.

🛵 Return Policy

• Vehicles must be returned in the same condition as received.
• Fuel levels (if applicable) should match the initial level.
• Any damage, delay, or misuse will result in extra charges.

💰 Refund Policy

• Eligible refunds are processed within 5–7 working days.
• Refunds are issued via the original payment method only.
• Processing time may vary depending on banks or payment providers.

⚠ Important Notes

• Security deposits (if applicable) will be refunded after inspection.
• Deductions may apply for damages, fines, or violations.

For any refund-related queries, our support team is always available to assist you.