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Frequently Asked Questions
Do I need prior experience to join the activities?
No prior experience is required for most activities such as jet ski rides, buggy tours, parasailing, or scuba diving for beginners. Our professional instructors provide a safety briefing and guidance before every activity to ensure a safe and enjoyable experience.
What is the minimum age to participate?
The minimum age depends on the activity. Most water sports and guided tours require participants to be at least 16 years old to drive and younger guests may join as passengers with an adult. Please contact us if you are unsure about age requirements for a specific activity.
Do I need a driving license for buggy or Ryker tours?
Yes. Drivers must have a valid driving license and at least 2 years of driving experience for buggy or Ryker guided tours. Passengers do not need a license.
What should I bring for the activities?
We recommend bringing:
- Comfortable clothing
- Closed shoes for buggy tours
- Swimwear and towel for water activities
- Sunscreen and sunglasses
- A valid ID or driving license if required
- Safety equipment such as helmets and life jackets will be provided.
Are the activities safe?
Yes. Safety is our top priority. All equipment is regularly maintained and checked, and our experienced guides ensure that all participants follow safety guidelines throughout the activity.
What happens if the weather is bad?
Some activities such as parasailing, jet ski tours, and catamaran trips depend on weather conditions. If an activity cannot take place due to safety reasons, we will reschedule your booking or offer a refund.
Do I need to book in advance?
We recommend booking in advance to secure your preferred time slot, especially during peak seasons. However, same-day bookings may be available depending on availability.
Where are you located?
Our activity locations include Puerto del Carmen, Costa Teguise, and other key spots in Lanzarote. After booking, we will provide the exact meeting point and directions.
Is there a security deposit for rentals?
Some rentals and vehicles may require a refundable security deposit, which will be returned once the equipment is returned in good condition.
Can groups or families book together?
Yes. Many of our experiences are perfect for groups, families, and couples. We also offer private tours and customized packages for special occasions.